Privacy Policy – Sleepy Snowy

Effective 31 October 2026 · Česká verze (Usínáček)

In short

Sleepy Snowy has no ads, no third-party analytics and no tracking. No account or sign-in is needed.
Your settings and child profiles are stored only on your device.
If you choose to enter your child's first name and a pet name in "For parents", we send those words to our server so the narrators can record them. We collect nothing else about your child.
The app sends short technical reports so we can fix bugs.
Premium purchases are handled by Apple or Google. We never see your payment details.

1. Who we are

The data controller is Miloslav Nečas, business ID (IČO) 30220220, with registered address Bělehradská 577, 530 09 Pardubice, Czech Republic, the developer of Sleepy Snowy (called Usínáček in Czech) – "we" or "us" below.

Contact: lilusoftware@gmail.com
Website: https://lilusoftware.com

This policy covers the Sleepy Snowy / Usínáček app from Google Play and the App Store.

2. What we process and why

a) Your child's first name and pet name (optional)

In "For parents" you can enter your child's first name and a pet name the narrator will use (for example "Emma" or "honey"). This is a Premium feature and entirely optional – the app works fully without it.

What is sent: the words you enter (name and pet name), the app language, and the identifier of your Premium purchase (see b).
Why: so the narrators can say them and your child hears their own name in the story.
How: the words go to our server, which passes them to our processor ElevenLabs to create short recordings (an mp3 of that one word) in the narrators' voices. The recordings are stored on our server and downloaded by the app. The app itself never talks to ElevenLabs.
Recordings are stored by the word itself – there is one recording of "Emma" for every family that enters it. We do not link it to your device, your purchase or your IP address.
Each child's name can be entered at most twice, and a family can have up to four children in the app.
We do not collect any other information about your child (surname, age, photos, location, contacts and so on).

b) Purchase identifier

Along with a request to record a name, the app sends the order number (Google) or transaction ID (Apple) of your Premium purchase. On our server we keep only the number of new words recorded per month against it, so we can limit how many recordings one purchase can make (recording is a paid service for us). We do not store which names belong to which purchase.

c) Technical diagnostics

To help us fix bugs, the app sends short technical reports to our server:

which sound played or failed to load,
the app version,
the device and browser type (the first part of the "user agent").

Reports contain neither your child's name nor any device identifiers. They are used only to find and fix problems – never for advertising or profiling.

d) IP address

Whenever the app connects to our server or to our content delivery network (CDN), your device's IP address is necessarily transmitted. We use it only to deliver files and to limit the number of requests (protecting the server against overload and abuse), and we do not keep it long-term. We do not work out your location from it.

e) What stays on your device

App settings, child profiles (name, Puppy or Kitten, stories per evening), the chosen narrator, brightness, captions, any PIN, and downloaded recordings are stored only on your device. None of it is sent to us, apart from the name and pet name for recording described above.

f) Your phone's voice

If you choose your phone's voice instead of the narrators, the text is read by your device's built-in speech feature. We receive no data from it; it is governed by the terms of your device or operating system maker.

What we don't do

We show no ads and use no third-party advertising or analytics tools.
We don't track anyone across apps or websites.
We don't create accounts or require a sign-in.
We don't sell data or give it to anyone for their own purposes.

3. Legal bases (EU/UK GDPR)

Child's name and pet name – the consent of a parent or guardian (Art. 6(1)(a) and Art. 8 GDPR), given by entering the name in the parents' section. You can withdraw it at any time by e-mail and we will delete the recording; this does not affect processing that took place before.
Purchase identifier – providing the feature you paid for, and our legitimate interest in preventing abuse of a paid service (Art. 6(1)(b) and (f) GDPR).
Diagnostics and IP address – our legitimate interest in a reliable app, fixing bugs and protecting the server (Art. 6(1)(f) GDPR). You may object to this processing.

4. Who helps us

We share data only with these processors, who act solely on our instructions:

Processor	What they do	Where
Hetzner Online GmbH	Hosts the server that runs the app's services and stores name recordings, recording counts per purchase and technical reports.	Germany (EU)
BunnyWay d.o.o. (Bunny CDN)	Delivers the narrator recordings to the app (sees the IP address and the file requested). Name recordings are not served through the CDN.	Slovenia (EU), servers worldwide
ElevenLabs	Records the entered name and pet name in the narrators' voices. Receives only the words themselves, no device or purchase data.	USA

Words sent to ElevenLabs in the USA are transferred under the European Commission's Standard Contractual Clauses.

Purchases are processed by Google (Google Play) or Apple (App Store) as independent controllers under their own privacy policies.

5. How long we keep data

Name and pet-name recordings – for as long as we run the app, or until you ask us to delete them. The technical log of the recording job may briefly contain the word; it is deleted automatically.
Purchase identifier with the recording count – for as long as we run the app.
Technical reports – the log is overwritten once it reaches 2 MB, so older reports disappear continuously.
IP address – short-term only, not stored long-term.
Data on your device – until you delete the app.

6. Children's privacy

Sleepy Snowy is made for children aged 2 to 4, so it is designed not to collect anything from them:

We collect nothing directly from the child. The only information about the child – a first name and a pet name – can be entered only by a parent, in "For parents", which opens with a 3-second hold and can be locked with a PIN.
The purchase is protected by a question for parents (a multiplication a young child can't solve).
The app has no ads, no tracking, no chat and no contact with other users, and it never asks for access to the camera, microphone, location or contacts.
Once the evening's story limit set by the parent is reached, the stories unlock again at 6 a.m. the next morning.

United States (COPPA)

We do not knowingly collect personal information from children. The optional first name is provided by a parent and is not combined with a surname, contact details or any other information that identifies the child. The IP address and the purchase identifier are used only to support the internal operation of the app (delivering files, preventing abuse) and never for advertising or profiling. A parent can ask us at any time to review or delete a recording by writing to lilusoftware@gmail.com.

7. In-app purchases

The one-time Premium purchase goes through Google Play or the Apple App Store. We never see your payment details. The app learns from the store only whether Premium has been bought, plus the order/transaction number (see section 2 b). "Restore purchase" fetches this again.

8. Security

The app talks to our server and to the CDN over encrypted connections (HTTPS). Our server runs in a data centre in Germany.

9. Your rights

As a parent or guardian you have the right to:

access the data we process about your child,
have it corrected or deleted (for example, a recorded name),
restrict processing and receive your data in a portable form,
withdraw consent and object to processing based on legitimate interest,
complain to a data protection authority – in the EU, the authority where you live or our lead authority, the Czech Office for Personal Data Protection (uoou.gov.cz); in the UK, the ICO (ico.org.uk).

Depending on where you live (for example California), you may have similar rights under local law; we honour them in the same way. We do not sell or "share" personal information for advertising.

Just e-mail lilusoftware@gmail.com. Please include the name and pet name your request is about – recordings are stored by the word, so we can't find them otherwise. We will reply without undue delay and within one month at the latest.

10. Deleting data

A recorded name: write to lilusoftware@gmail.com and we will delete the recording from our server.
Data on your device: deleting the app removes all local data (settings, profiles, downloaded recordings).

11. Changes to this policy

If the way we handle data changes, we will update this policy and its effective date. We will announce significant changes, such as a new type of data, in the app or on our website.

12. Contact

Miloslav Nečas, business ID (IČO) 30220220
Bělehradská 577, 530 09 Pardubice, Czech Republic
E-mail: lilusoftware@gmail.com
Website: https://lilusoftware.com